Privacy Notice Policy

1. INTRODUCTION
1.1 We are committed to safeguarding the privacy of all our clients.
1.2 This notice applies where we are acting as a responsible party; in other words, we determine the purposes and means of the processing of that personal data.
1.3 In this notice, "we", "us" and "our" refer to Meeds Creative.

2. THE PERSONAL DATA THAT WE COLLECT
2.1 We may process the following categories of personal data:
Contact Data: This includes your name, email address, telephone number, postal address, and/or social media account identifiers.
Account Data: This may include your account identifier, name, email address, business name, and account creation or modification dates.
Communication Data: This includes any communication that you send to us or that we send to you, such as email content and metadata.
Usage Data: This includes your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency, and pattern of service use.
2.2 We may also process other categories of personal data as required for business purposes.
2.3 The source of personal data may include direct interactions with you, or automated collection through our website or service usage.

3. PURPOSES OF PROCESSING AND LEGAL BASES
3.1 We process personal data for the following purposes:
Operations: Processing personal data to fulfill orders, provide services, generate invoices, and manage financial transactions.
Publications: Publishing personal data through our services in accordance with your express instructions.
Relationships and Communications: Managing relationships, communication via email, phone, or social media, and providing support or complaint handling.
Record Keeping: Maintaining business records, including backups and databases.
Security: Preventing fraud and ensuring website and service security.
Insurance and Risk Management: Managing insurance coverage and risks.
Legal Claims: Establishing, exercising, or defending legal claims.
Legal Compliance: Complying with applicable legal obligations.
The legal bases for processing are primarily our legitimate interests in operating and protecting our business, fulfilling contracts, and complying with legal requirements.

4. PROVIDING YOUR PERSONAL DATA TO OTHERS
4.1 All information collected through forms on our website will be stored on the servers of our hosting service provider, Wix.com.
4.2 We may disclose personal data when necessary to comply with a legal obligation, protect vital interests, or defend legal claims.

5. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
5.1 Your personal data may be transferred across borders with your prior written consent.
5.2 We will ensure that appropriate safeguards are in place for any data transfer, such as using standard data protection clauses approved by competent data protection authorities.

6. RETAINING AND DELETING PERSONAL DATA
6.1 We retain personal data for as long as necessary for the purposes outlined above.
6.2 Retention periods:
Contact data: 5-7 years from the last contact.
Account data: 6-7 years after account closure.
Transaction data: 6-7 years from the date of transaction.
Communication data: 5 years from the date of communication.
Usage data: 6 years from the date of collection.
6.3 Personal data may also be retained to comply with legal obligations or protect vital interests.

7. YOUR RIGHTS
7.1 You have the following rights under data protection law:
Right to Access: Request copies of your personal data.
Right to Rectification: Request the correction of inaccurate or incomplete personal data.
Right to Erasure: Request the deletion of your personal data.
Right to Object: Object to the processing of your personal data.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
Right to Lodge a Complaint: You may file a complaint with the relevant data protection authority.
7.2 These rights are subject to certain limitations.

8. AMENDMENTS
8.1 We may update this notice periodically, with the latest version published on our website.
8.2 You should review this notice regularly to ensure you are aware of any changes.
8.3 You will be notified of significant changes by email.

9. OUR DETAILS
9.1 Meeds Creative is registered in South Africa under registration number [Insert Number].
9.2 Our principal place of business is at [Insert Address].
9.3 You can contact us:
By post: Unit 115, Milpark Centre Bulding, Milnerton 7441
By email: info@meedscreative.com
By phone: 081 595 1294